Hi @branbomn,
I highly suspect your issue was being in FAP (Fair Access Policy, meaning when they slow you way down because you have run out of data).
I think this for two reasons. First, you mentioned the first month went fine and just a few days into month two you were running super slow and couldn't stream. Well, you get unlimited data the first month, so that makes a lot of sense.
Second, you mentioned you upped your data and therefore your speeds were back up to normal. That tells me you had run out of data and were being throttled, as it is called. Once you purchased more data, your speeds were returned to normal.
It is true what
maratsade,
GabeU, and your sales rep told you, in a technical sense. When you are in FAP, it is mainly just good for text browsing--you can read the news, check your email, etc. But it's not much good beyond that because it's just so darn slow.
If you want to stream something short on Youtube, you can probably do it in low resolution, if you pause it at the beginning and let it load (give it LOTS of time to load!). But if you want to stream a movie, forget about it, unless you have the patience of Job! You'll be buffering every 15 seconds and it will take you 4 hours to watch a 90 minute movie (in my experience ).
OPTIONS:
• Buy more data
• Stream movies during bonus time (I think it's 2:00-7:00 AM most locations)
• Set your device to download movies during bonus time and then watch them whenever
• ALWAYS watch video in the lowest resolution available! There are other threads on here that explain how to do that.
• Search the history here and learn all the hacks for using less data. Just watching in low res vs. high res can increase your streaming time by a factor of three or more!
• Do Netflix the old-fashioned way, via disc by mail.
With Hughesnet, you cannot watch unlimited movies because you have limited data. However, you CAN stretch the data you have immensely by learning some simple tips and tricks!
I hope this helps.
Sincerely,
Debbie
