Monthly bill
I’ve had a terrible time thus far, on the whole, with Hughes Net, from the misleading sales call, frustrating slow service, and unsupportive support calls. My post here regards my bill as in line with...
Forum Discussion
You can sign into the HughesNet MyAccount site, click on the My Bill tab, click on Current Invoice, or any of the past invoices below, and there will be a popup that will show a breakdown of the invoice. You can also scroll to the bottom of the open invoice and click on "View Site Details" on the bottom left. This will give an even further breakdown.
Tokens are not a scheme. You are not required to purchase them. Buying $400 worth of tokens is a choice. However, if you wish to stream after you've exhausted your monthly data allotment you may need to purchase token data in order to do so. Also, you may need to turn off, or snooze, the Video Data Saver when streaming, especially if doing so in HD, or you may see a lot of buffering.
HughesNet is not designed for cord cutting. Streaming is a very data intensive activity and will burn through your data very quickly, especially if it's done in HD. Netflix uses around 3GB per hour in HD, 700MB per hour in SD, and 350MB per hour in LD.
You can request a sales call review in order to determine if you were misled during that call. If it's determined that you were misled during the call, you may have recourse regarding the Early Termination Fee if you wish to cancel the service. With this said, they usually only keep the sales calls for around three months or so, but sometimes they have them a bit longer. You can request the sales call review here. It's also possible that the rep will automatically do so when they see your post.
Edit:
The reps are on Monday through Friday from approximately 8:00AM to 5:00PM EST. They usually reply within a day.
