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kschneid61's avatar
kschneid61
9 years ago

My+recent+statement+is+stating+I+am+overdue.+according+to+my+records+this+isn't+correct!!!!!

I just received notification of my bill being due.  My account is showing I am past due and owe two months.  According to my records, this is not correct!!!!!!!!!
Amanda's avatar
Amanda
Moderator
9 years ago
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Hi kschneider61

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include an updated response so that we can more effectively help you.

Thanks,
Amanda
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correct!!!!!!!!!","kudosSumWeight":0,"postTime":"2016-07-26T01:20:00.000-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Billing","text":"Billing","time":"2017-03-08T04:25:58.232-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12645_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3695},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I just received notification of my bill being due.  My account is showing I am past due and owe two months.  According to my records, this is not correct!!!!!!!!!"},"Conversation:conversation:12645":{"__typename":"Conversation","id":"conversation:12645","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12645"},"lastPostingActivityTime":"2016-08-11T14:49:00.000-04:00","lastPostTime":"2016-08-11T14:49:00.000-04:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:12645":{"__typename":"ModerationData","id":"moderation_data:12645","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12645_1":{"__typename":"Revision","id":"revision:12645_1","lastEditTime":"2016-07-26T01:20:00.000-04:00"},"ForumReplyMessage:message:12648":{"__typename":"ForumReplyMessage","id":"message:12648","conversation":{"__ref":"Conversation:conversation:12645"},"author":{"__ref":"User:user:17171"},"revisionNum":1,"uid":12648,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"subject":"Re: My+recent+statement+is+stating+I+am+overdue.+according+to+my+records+this+isn't+correct!!!!!","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12648"},"parent":{"__ref":"ForumTopicMessage:message:12645"},"body":"Hi kschneider61

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include an updated response so that we can more effectively help you.

Thanks,
Amanda","body@stringLength":"263","rawBody":"Hi kschneider61

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include an updated response so that we can more effectively help you.

Thanks,
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