New Customer...and now I'm freaked out...

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roehleriowawrote:

Tech Support does cost which is disappointing

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Many people who have experienced a technical support issue have had their service fixed without it costing them a dime.  Not all technical issues require a tech visit, and not all tech visits cost the customer when a tech visit is required.  

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roehleriowawrote:

it'd be kind of hard to go on here to ask if the internet is out (can't really get on here to ask if no internet).

Not all tech support issues cause you to not be able to get online.  And some people have alternate means of being able to go online if their HughesNet is down.  If you don't, you'd have to call tech support in that event.  

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roehleriowawrote:

You said many on here are satisfied but the only positive customer I've seen on here is you

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This is a support site, not a review site, but keep reading.  There are plenty of posts scattered throughout where people have talked about their good experience with this service.  

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roehleriowawrote:

Skype is like a question mark/maybe? So I might not even be able to talk with a friend via voice call on skype?

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I've never been in FAP, so I can't say with any certainty what will and what won't still work.  Secondly, every beam is different, as is everyone's experience, and what works for one person many not necessarily work for another.  There's no hard and fast rule of what will or won't work, especially while someone is in FAP.  The idea is to not go into FAP in the first place.  FAP speed can be "As low or lower than 1Mbps", so there's no guarantee that you'll even see 1.5Mbps while in FAP.  

But, here's the sad thing.  Dish only suggested HughesNet because that's who they often partner/bundle with, but a Dish receiver will work with any ISP as long as it has adequate speed.  Though I'm sure you know this by now, if your area has access to ground based internet, like cable or fiber, or even high speed DSL, that's probably what you should have gone with.  :(