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Forum Discussion
Thank you for reaching out to us. maratsade is correct. Satellite internet has its own inherent limitations that may prevent us from doing something like this, as much as we would like to. With that being said, we hear your concerns and are actively working on multiple solutions for our customers. We understand that this will change your typical usage habits and needs. Please check back with us soon for an official statement.
-Damian
Can the speeds stay at the regular rate instead of being dropped back when we go over due to the coronavirus?
If they were to suspend the Fair Access Policy, then it would not be fair to those subscribers who manage their alloted data. To restore speed, they offer tokens. Maybe they could temporarily lower the price of tokens.
elmiracat wrote:
Can the speeds stay at the regular rate instead of being dropped back when we go over due to the coronavirus?
- Not "fair" to users of traditional carriers either. Hughesnet should step up and release bandwidth like the others. The fact they aren't is because they know their customers have no alternative. Maybe if they acted like they cared now some of their customers would stick around in a couple years when others get competitive networks built... Go T-Mobile/Sprint and Dish..
You don't seem to understand that satellite internet is a limited resource with a limited amount of bandwidth, and that unlike terrestrial internet, they can't add bandwitdh without building new satellites, which is not an easy nor cheap task.
If you have other alternatives, then go with them. If you don't, then you need to adapt to the reality of a limited resource.
tandst1 wrote:
Not "fair" to users of traditional carriers either. Hughesnet should step up and release bandwidth like the others. The fact they aren't is because they know their customers have no alternative. Maybe if they acted like they cared now some of their customers would stick around in a couple years when others get competitive networks built... Go T-Mobile/Sprint and Dish..
elmiracat wrote:Can the speeds stay at the regular rate instead of being dropped back when we go over due to the coronavirus?
First what is regular speeds.
What beam & satelite are you on.
How do I find out the beam info? I'm in Michigan so, the satelite above me😜. Seriously, How do I find out the info please?
To find your beam ID, go to http://192.168.0.1/#!/home/information
elmiracat wrote:
How do I find out the beam info? I'm in Michigan so, the satelite above me😜. Seriously, How do I find out the info please?
