Poor service

I only use vpn when I work which was 1 or 2 times a month. Tokens do not resolve issues moving forward. I am continously being kicked off the internet. Pages don't load, service is slow and had I know the issues prior I would have never signed up.

Can I be guaranteed my service will run faster? I won't get kicked off of pahe's such as facebook, and other websites. Will I be able to watch a snip of a video with out it stopping and re loading?