Forum Discussion
Poor service
I feel like I've been lied too w there service
The tokens are so you can get out of the Fair Access Policy and run the speed tests so we can see if you're getting appropriate speeds.
Speeds are not guaranteed, but if you are getting unusually slower speeds than what your plan offers, then I can escalate your case directly to the engineers here at corporate so we can improve your speeds.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
Speeds are not guaranteed, but if you are getting unusually slower speeds than what your plan offers, then I can escalate your case directly to the engineers here at corporate so we can improve your speeds.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
