Forum Discussion
Kramhug
7 years agoFreshman
Robbery and lies
In December the modem broke after only 5 months service. Tech support talked me through some repair steps and determined that I needed a new modem which they stated would be sent to me without charge...
Liz
Moderator
Hi Kramhug,
The ECC agent handling your case has been trying to reach out to you and has left messages. As of Wednesday he hasn't yet been able to reach you.
Liz
7 years agoModerator
Good morning Kramhug,
Glad to hear our ECC agent spoke with you already. I'll go ahead and close this thread.
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