Forum Discussion
sales person was dishonest
I am unhappy with Hughes net so far. My family wanted better internet then what we had because we had purchased new items that required faster speeds. The current provider we had only provided 1 mb. ...
If it's been no more than three or four months since your sales call, a rep will likely be able to have it pulled for review in order to determine whether the sales rep set appropriate expectations. Depending on what's found in that review, you may have some sort of recourse.
The reps are on M-F from approximately 9AM to 5PM EST. They'll likely reply on Monday, though the sales call review itself can take up to a week.
