Forum Discussion

dodrill12's avatar
dodrill12
New Member
7 years ago

Taking payment before due date?

My account is set to auto pay in which I want to STOP! For my bill isn't due until the 28th of every month and Hughes takes a payment on the 18th every month. Being a long customer doesn't mean anyth...
  • GabeU's avatar
    GabeU
    7 years ago

    dodrill12

     

    You can call and request to be put on paper billing.  There is an additional monthly fee of  $5 for paper billing.  The phone number is 866-347-3292.  

     

    When it comes to auto payments, the payment is drafted the day the new bill is created.  The due date is for those making manual payments.  

     

     

     

     

Nwall00's avatar
Nwall00
New Poster
I wondered the same thing! Payment is withdrawn 10 days before due date??? You don’t offer paperless billing?? This is 2018 not 1998. I realize you have a monopoly, but that’s no excuse for **bleep**ty practices
maratsade's avatar
maratsade
Distinguished Professor IV
7 years ago

"Payment is withdrawn 10 days before due date??? You don’t offer paperless billing??"

 

They do. The withdrawal from your account is the paperless part.