Forum Discussion
Tokens and upgrade error
- 8 years ago
Thanks for your quick response, GabeU. The status meter showed 0 token bytes available, but when I selected purchase tokens, they showed on that screen. Thanks! You solved that problem!
About the upgrade: I want to see my options in writing online before making any chang. I was burned before and the thought of getting on the phone with HughesNet customer care people literally gives me a stomache ache.
There is probably a better topic to post that issue under, so let's consider the taken issue SOLVED. Good on you, GabeU!
Kathy
Thanks for your quick response, GabeU. The status meter showed 0 token bytes available, but when I selected purchase tokens, they showed on that screen. Thanks! You solved that problem!
About the upgrade: I want to see my options in writing online before making any chang. I was burned before and the thought of getting on the phone with HughesNet customer care people literally gives me a stomache ache.
There is probably a better topic to post that issue under, so let's consider the taken issue SOLVED. Good on you, GabeU!
Kathy
You're welcome. I'm glad that you at least were able to get the token problem solved. Just a little extra info: when you click on "Use" to bank the tokens it may take a few minutes for them to show up in "Token Bytes Available."
Hopefully one of the reps will be able to answer your questions about the upgrade. They're on M-F from around 8am to 5pm EST.
Good luck. I hope you get the anwers you're looking for with Gen5. It's so much better than Gen4...in practially every aspect, including the new ones not available with Gen4. :)
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