Forum Discussion

ajordan87's avatar
ajordan87
New Poster
5 years ago

transfer of service

IVE BEEN CALLING FOR TWO WEEKS NOW TO TRANSFER MY SERVICE AND JUST KEEP GETTING HUNG UP ON BY THE AUTOMATED SERVICE. IF IM NOT ABLE TO HAVE SERVICE WILL MY CARD STILL BE DEBITED EVERY MONTH LIKE IT HAS BEEN AND WILL I STILL BE CHARGED FOR TERMINATING SERVICE THAT I CANNOT GET TRANSFERRED. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    I think the mods here can probably help you with this; give them some time to get back to you, as they're pretty slammed. 

     

    Liz 

      • Liz's avatar
        Liz
        Moderator
        5 years ago

        Hi ajordan87,

         

        I see it's your first post here, so welcome to the community! Thank you for reaching out to us. By "transfer of service" do you mean transferring ownership of the service? Or did you move and need to get installed at the new location?

         

        I'd like to assist you, so please private message me your SAN (account number) or the associated phone number so I can look into this for you.

         

          Your cooperation, patience, and understanding are much appreciated.

         

        Thanks,

        Liz