Forum Discussion

mjmulleriii's avatar
mjmulleriii
New Poster
5 years ago

Usage History Graph totals completely different from Service Plan Data Donut total

I just started with HughesNet this month and I am attempting to determine the correct data plan.  My Usage History Graph indicates over 29GB used this month, but the Service Plan Data Donut only indi...
Service Plan Usage
maratsade's avatar
maratsade
Distinguished Professor IV

The advice has been to go with the info in the donut chart.  The techs are working to resolve the discrepancy issue.

MarkJFine's avatar
MarkJFine
Professor
5 years ago

If you just started within the last 30 days, keep in mind your first 20 days of usage is not counted towards the total and is reset daily (if not hourly) during that period. I'd recommend that you wait until the next cycle before determining what your real usage may actually look like.