Forum Discussion

mjmulleriii's avatar
mjmulleriii
New Poster
5 years ago

Usage History Graph totals completely different from Service Plan Data Donut total

I just started with HughesNet this month and I am attempting to determine the correct data plan.  My Usage History Graph indicates over 29GB used this month, but the Service Plan Data Donut only indi...
Service Plan Usage
GabeU's avatar
GabeU
Distinguished Professor IV
5 years ago

mjmulleriii 

 

Just out of curiosity, where are you seeing that monthly usage graph (the bottom picture)?  The only ones I can find, which are on the Usage page of the HughesNet My Account site, in the Usage Meter and in the Android version of the HughesNet Mobile App, all only show "Previous Month" (or Prior Month) and "This Month", not "Day", "Week", "Month" and "2 Months".  

 

If it's on a website, what browser are you using?