Forum Discussion
Why are all the stories of the salesman the same?
The service is horrible. Our saleman tolds us we could stream 2 hd movies a month, and watch tv through wifi, run my security cameras etc. All a lie. I want out of this contract. This is the wors...
If it's been no more than about three months since your sales call, which from your description may be about there, the reps can probably have your sales call pulled for review. If it's determined that the sales person did not set appropriate expectations, you may have recourse.
Please keep in mind that only the actual sales calls are available for review, and only those placed with HughesNet themselves (no local dealers).
The reps are on M-F from approximately 9AM to 5PM EST. You'll likely get a reply from one on Monday. The sales call review itself, however, can take up to a week.
If you'd like help with your apparent issues, OTOH, please start a new topic in Tech Support.
