Forum Discussion
kelley.nesbitt5
6 years agoFreshman
Why do I have less data on the first of the month than what I pay for each month?
March 1: 6.3GB Feb 1: 5GB on my usage chart instead of 10 that I pay for.
maratsade
6 years agoDistinguished Professor IV
Is your data supposed to reset on the first of every month? My data, for example, resets on the 9th of every month.
- kelley.nesbitt56 years agoFreshmanYes, it resets at the first of every month.
- maratsade6 years agoDistinguished Professor IV
Might be something chewing up data (smart home, DirecTV on demand, something along those lines that can eat data very quickly) -- I'm sure the Hughesnet staff on the site can check out your site remoitely and see what may be going on. I hope you get this resolved soon!
- kelley.nesbitt56 years agoFreshman
Thanks, even if I do have those things, the meter should start at 10 GB that I pay for and not anything less. See photos. I couldn't get my new laptop to take screen shots, sorry. As you can tell, my cycle is the 1st of every month as there is no data available on the last day of February. And Yes, by day 3 of every month, I have used 10 GB of data...
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