Forum Discussion
Why do I have less data on the first of the month than what I pay for each month?
March 1: 6.3GB Feb 1: 5GB on my usage chart instead of 10 that I pay for.
Is your data supposed to reset on the first of every month? My data, for example, resets on the 9th of every month.
Yes, it resets at the first of every month.
Might be something chewing up data (smart home, DirecTV on demand, something along those lines that can eat data very quickly) -- I'm sure the Hughesnet staff on the site can check out your site remoitely and see what may be going on. I hope you get this resolved soon!
Thanks, even if I do have those things, the meter should start at 10 GB that I pay for and not anything less. See photos. I couldn't get my new laptop to take screen shots, sorry. As you can tell, my cycle is the 1st of every month as there is no data available on the last day of February. And Yes, by day 3 of every month, I have used 10 GB of data...
This might sound counter-intuitive, but the graph will show what was left at the end of the day, not what it starts with.
Therefore, looking at March, it looks like 10-6.3GB (or 3.7GB) was used in the first day. Judging from the slope of the curve, that usage seems consistent and would definitely run out by the third day.
I would seriously look for what might be draining that fast, which is typically something like movies or TV shows that are recording on-demand rather than live. Doing a lot of 'cloud' operations such as Google Docs (et. al.) will also use a lot of data, and might contribute to that.
