Forum Discussion

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

A private messaging system?

It's just a question, but have any of you been in a situation on here where the ability to private message in real time would have made something so much easier?  Like situations where you are trying to explain something to someone, and it takes a LOT of posts and those posts sometimes step on each other.  

It's just a thought.  Of course, the drawback to a private message is that the solution could be given there instead of the thread, which wouldn't help other people having the same problem.  
 
 
Off-Topic Discussion
  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago
    *2003 at the least... LOL  This is similar to an early 90's bulletin board i think...
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    8 years ago
    GetSatisfaction is definitely pretty bare bones, but I guess they see their platform as something designed strictly to help customers contact a company,  not as a social site.  I haven't been to many GS sites, but I'd say that this one here stands out because there are so many cool people here, and that makes this site more than just a customer-company interaction place. 
  • Amanda's avatar
    Amanda
    Moderator
    8 years ago
    Just throwing this out there that we use GetSatisfaction who does not offer Private Messaging, stickies or a lot of features in general. We definitely need to get in 2017 mode, IMHO.
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
    but such systems can backfire and cause issues...
    Absolutely.  
     
  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago
    Well, the core Champions here have a method of communication outside this forum...  We have been begging for a PM like system for ages, but such systems can backfire and cause issues...
    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      8 years ago
      C0RR0SIVE wrote:
      Well, the core Champions here have a method of communication outside this forum...  We have been begging for a PM like system for ages, but such systems can backfire and cause issues...

      I'm glad we have all gotten the ability to send PMs, even though there will be issues, no doubt.  I had no way of communicating with anyone except the mods, and there were times I would have welcomed a means to contact another user.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        8 years ago

        Absolutely.  The ability to PM will certainly come in handy.  

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    8 years ago
    It's just a question, but have any of you been in a situation on here where the ability to private message in real time would have made something so much easier?
    YES, many times.  I'd like to see the ability to send a message, even if it's just a regular, not instant, message.  I'd also like to have the ability to block users so I don't see their posts.
  • Gwalk900's avatar
    Gwalk900
    Honorary Alumnus
    8 years ago
    yup, there has been many times where there is a need to exchange information that is better not plastered all over a public website.

    In the past we had users join the now defunct Shack. Then there is IM system on dslr.
    The Exede GS site has a "Champs only"  tag for posts between champs but that is no help when dealing with a subscriber and I don't see it as an option here on Hughes.