Forum Discussion
I may get in trouble for this but..........
Now I'm going to be Barbara forever here.
81 Replies
Amanda,
Are those that design and run the Hughesnet community board planning to eventually move completely away from using Get Sat and it may be causing an aversion to adding back the option to log in with one's Get Sat credentials?
- Hi GabeU
Yes, actually, I don't know why the option is still there. The only way to post in the community should be via logging into the Support Center (http://supportcenter.myhughesnet.com) and navigating to the community (or allowing cookies and visiting the community). Manual logins would only allow HughesNet e-mails. We're technically not adding back the option to login with your GetSat information with this merge - just attaching a SAN to your existing profile.
Amanda - Sightly off topic, the redirect from the old URL to the new one works fine and it's seamless.
- I'm still Barbara in My Account here even after successfully logging in both here and at SC with my HughesNet email account. Account info shows correct at SC, only place I'm Barbara is here.
- Thanks. I'll assume then the merges were not completed on their side. Still waiting to hear back.
Amanda - If it helps, noticed the My Account info at top right shows Barbara, if I click on the myAccount link to SC over towards the left on top bar then I'm asked to sign in again. Same with the email link. Don't know if once logged in here or at SC supposed to be able to get to all without signing in again.
BirdDog,
It does the same for me. If I click on the myAccount link or the email icon it asks me to sign in, even though I'm already signed in on here using my Hughesnet credentials. It shows my correct info (no Barbara or Deepa), so I don't think it's tied to your info showing the incorrect name.
- Yea, something with the GS interconnection. Would think pretty easy to track down since I also provided the SAN that is appearing with Barbara. I guess the login at one place doesn't carry over to all HughesNet sites and services.
I think, though, that possibly even once the accounts are connected, doing something that is Hughesnet specific, like email or account info, will still require a separate sign on due to the community still being "powered" by Get Satisfaction and not being a sole Hughesnet site.
I imaging if they eventually completely move away from Get Satisfaction and truly have their own community that may change.
- Well, I guess I'm misunderstanding because I thought that was the overall intent for all this. I guess not.
