Forum Discussion
My thoughts?
January 7th, 2021
Given your sales call is so recent, you should ask for a sales call review. Go to the Tech Support area, start a new thread, and request that the reps review your sales call. Explain what things you think were misleading. The review typically takes about 7 business days and a rep will get back to you via private message and explain what they found. Good luck!
Rainyday8169 wrote:January 7th, 2021
- GabeU5 years agoDistinguished Professor IV
maratsade wrote:Given your sales call is so recent, you should ask for a sales call review. Go to the Tech Support area, start a new thread, and request that the reps review your sales call. Explain what things you think were misleading. The review typically takes about 7 business days and a rep will get back to you via private message and explain what they found. Good luck!
Rainyday8169 wrote:January 7th, 2021Since it concerns the account itself, I would make the sales call review request in the "MyAccount and Billing" section, not Tech Support.
- Rainyday81695 years agoFreshman
Thank you
I appreciate the suggestion and will try it.
- maratsade5 years agoDistinguished Professor IV
Glad you will take advantage of that option! Gabe is right, it should go under myAccount and Billing. The sales call review has solved issues in the past for people (not everyone, though), and I hope you see some benefit too.
Rainyday8169 wrote:Thank you
I appreciate the suggestion and will try it.
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