Forum Discussion
Signing in each and every visit?
Thanks for the feedback, glad to hear it's not logging you out as quickly.
I wouldn't mind a "stay logged in forever" option either, but I don't think the higher ups would like that as it may pose as a security risk in cases where people are logging in from public spaces.
It is a security risk, hence why I said, hidden and out of the way, and have plenty of disclaimers on top. :) LOL
This silly forum has made me sign in at least 5 times since I initially logged in a couple of hours ago. This, even though I'm actively reading posts and making posts. It just keeps booting me out. I think the proper acronym for this is PITA.
OK, the short log in time is officially making me nuts. :smileyfrustrated:
Hello,
I made an adjustment, so please let me know how your auto-logout experience is today.
Liz, I close browser, come back and signed out. Don't know if soemthing you can fix. No cookie as part of logon? Acts like a banking site, kinda overkill it seems.
Haven't timed what just leaving the site and coming back does yet, browser still open, will report back.
Thank you, Gwalk. Looking forward to hearing back. I just tried with my account, as well as my regular member account and I was not getting signed out after closing my browser. :/
BirdDog wrote:Liz, I close browser, come back and signed out. Don't know if soemthing you can fix. No cookie as part of logon? Acts like a banking site, kinda overkill it seems.
Haven't timed what just leaving the site and coming back does yet, browser still open, will report back.
Same here. It was working over the weekend, but now it's back to being signed out immediately when the windows is closed.
I signed in, went to this thread, closed the window, immediately opened a new one, came back to the site, and had to sign in again. Something broke. LOL. Dealing with having to sign in if you were out for more than twenty minutes or so was annoying enough, but now you can't be out for twelve seconds without having to sign in again.
I guess it's back to constantly leaving a window of this site open and remembering to refresh it every fifteen minutes or so.
Same as GabeU, get signed out as soon as the browser window is closed. Seems to be some kinda "security" with the SSO method. >.>
This forum security is ridiculous. Our Fidelity Investments brokerage account lets me stay logged in for hours longer than this place. That account gives access to trade and transfer a lifetime accumulation of investments. I logged in there at 7 am to read the premarket news pertinent to our holdings and watch list and I'm still logged in now. Conversely, every time I come back to my computer throughout the day and look at the tab for this forum, I'm logged out.
What exactly is it that needs to be so secure about a forum to talk about satellite internet? Are we afraid somebody may sneak in to someones back room or office and use a private computer to post the codes to take down the new Jupiter?
They may be required to do something like this where financial information is at stake and they have so many customers now... That's the only reason I can think of them having it set to log us out so quick and why each time the browser is closed the session gets terminated.
There appears to be absolutely ZERO consistency with staying signed in. One day I'm immediately signed out if I close the window, then the next day I only have to sign in once during the day and stay signed in, even if I close all Community windows. The next day it's back to being immediately signed out again. Yesterday was great. I had to sign in once during my nearly twelve hours of coming in and out of the Community. Today, I'm immediately signed out again when I close the window. Sheesh!
Zero consistency is an understatement. Desktop WinXp, Desktop Win7. Desktop Linux Mint, Laptop Win7, Nook HD+ tablet and Samsung Galaxy tab4, everyone different and none stay the same.
As for accessing the site the Nook HD+ has to be the worst. Try to make a reply and keyboard departs before you can type a single letter. Repeated attempts result in repeated failures. It only happens on this site .. nowhere else.
Longer posts are 50/50 on if the graphics will post in the proper order or not give a HTML error.
At that rate I'll still be a freshman when Barb, Rose and Deepa graduate from college.
I concur with the consensus here. Credentials are going stale WAY too quickly. I'm for some user-settable option to keep my credentials fresh/active. This is common on forum sites. The added irritant with this on the hughesnet forum for me is that the login process is unreasonably slow.
" I'm for some user-settable option to keep my credentials fresh/active. This is common on forum sites. "
YES! I'd like this option too.
C0RR0SIVE wrote:They may be required to do something like this where financial information is at stake and they have so many customers now... That's the only reason I can think of them having it set to log us out so quick and why each time the browser is closed the session gets terminated.
I looked around in my account and really don't find any financial information at risk other than the last four digits of a credit card. Good luck to anyone trying to guess the other 12 digits and the CVV.
What other things could someone using your account do? I can think of some things: buy tokens in your name, post in your name.... can they do anything else, like change your personal information?
maratsade wrote:What other things could someone using your account do? I can think of some things: buy tokens in your name, post in your name.... can they do anything else, like change your personal information?
I don't know if there is a way someone could gleen one's sign on credentials from a community account that is set to remain signed in, but if they could, that opens up a whole other can of worms as the same credentials are used to sign in to view and change one's actual account information. Name, address, email addresses, transactions on the account, etc.
Hi folks,
Thanks for the details on the login experience, this is helpful and we'll bring his up in our meeting this week. Hopefully we can find out a cause and resolution to this for you all.
I started to make a new topic about this and this topic sgrang up as a suggestion. The only other website I have to continuously log into is QVC. What a pain and espeically when a site is as sloooow as this one. Please make it more user friendly! I don't even have to close out of the site all together. Just a long period of inactivty (with a Community window open) can make me have to sign in again to post.
I've had to sign in four times today. I'm thankful for my password manager that allows me to sign in with two clicks but I'm not appreciative for the amount of time I have to sit here and wait for all of the gears to engage and allow movement again.
Take a peek at your modem logs and see if you are doing momentary disconnects. Mine has been staying logged in rather well today so I don't think its a Community settings issue.
My uplink was down for 15 minutes early this morning with 12.1.9. That was before I was using any computers. No codes ever since.
I stay logged in just fine, however, as soon as you close your browser out completely, your logon will expire... You can close the tab and the session remains active, but as soon as the browser is closed, the website cookies expire.
I'm happy for you C0RR0SIVE.
I keep this site going in a tab all the time. I restart my browser every 5 days whether it needs it or not. I find if I let it go more than 5 days, my Dashlane password manager gets wonky. I restarted it last night because I did Firefox upgrades on all of the computers. That was last night. Today is today and this community logs me out at least twice every day.
Every time I come back to my computer today and look at this community tab, I have to sign in again. Four times again today. No disconnects in the modem logs at all.
