Forum Discussion
Rockethaylie
7 years agoNew Poster
Worst experience
Worst experience I've ever had with any company at any time! Lied to by a manager and recieve the run around from reps. Service is poor and does not live up to what is advertised. Follow up calls no...
dldewitt
7 years agoNew Poster
I totally agree with you! I have to call at least once a month and still nothing. One month I called customer service and I had a non-English individual for customer service. He was rude and everytime I tried to explain he blocked my comments. I got angry at his treatment. Not until thien did I loose my temper. I called back and did get a concerned individual, she apologized and then had me reboot and for 2 months it was amazing! But now, even after they take their payment I have to turn it off and on 3 times a week or more. My daughter has college classes and it has shut down on her so she has to go elsewhere for internet. I’m not exaggering but I have been in tears when I call. I originally had Execede. Lord I wish I could get them back! I thought they were bad until I got Hughesnet. Even now I have to use my data from my phone. I hate Hughesnet. I’m gojng to cancel and take the losses. I pay (donate) $125 a month for nothing!
I’m going on Facebook and warn everyone I can! A living nightmare!
I’m going on Facebook and warn everyone I can! A living nightmare!
- Amanda7 years agoModerator
Hi dldewitt,
I'd love the opportunity to help you get any issues sorted out. As this thread is in the wrong category and a bit old, it is best for you to create a new post for yourself in the appropriate category and we'll jump right on it!
Thanks,
Amanda
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