Forum Discussion

karking's avatar
karking
Learner
5 months ago

Tokens

So I loved hughesnet for the first 6mo then bam- it went downhill. I never once had to purchase any tokens until the 7th mo in, didn’t even know about them actually. Anyway found them on my acct so I purchased some, a lot. It wasn’t that bad though because they were basically $1 per token which is a mb (if I’m saying that correct, maybe a gb idk) ok fine I’ll pay that, no problem. Spent $245 in Nov on tokens, which was worth it because the service was so horrible. Anyway I go to purchase tokens at end of cycle for Dec  and what in the world? They changed the token prices tremendously!! Used to be $25 for 25 or $50 for 50 & so on- now it’s absolutely ridiculous, they changed it to $75 for 25?? Why?? I get 200 in my plan and pay around $89 a mo- and now they charge this much for the tokens just so I can have good service after my 200 run out?? And mind u 200 doesn’t go far period, about 10days at most!! Please make this make sense to me especially now that the service is awful and UNLESS I purchase tokens the signal is terrible, so limited & buffers so bad- it doesn’t even work half the time! Just awful. Really wish it was the awesome service it was for the 1st 6mo of having it- just doesn’t make sense why after 6mo it goes downhill? I have to buy tokens in order to stream on Netflix, my boys can’t play their PlayStations live, actually they’ve never have been able to do that!! I even disconnected my cameras (2) for security just so I wouldn’t use up so much of the plan!! Then they rack the tokens up to an enormous amount that it’s actually an insult. Didn't mind paying the price before but come on this is outrageous, it just doesn’t make sense?!? Wow.

1 Reply

  • I haven’t had the service 6 months before I started noticing how bad the services are it’s like the service is great up until after if you cancel your still responsible for the etc ??