Absolutly Disapointed
First let me point out that when finding General Discussion it says " Not for technical Support" and Second under Board Rules it says; Welcome to our little off-topic area where you can chat with othe...
Forum Discussion
muppetlover78 wrote:
First let me point out that when finding General Discussion it says " Not for technical Support" and Second under Board Rules it says; Welcome to our little off-topic area where you can chat with others about techie stuff (or non-tech stuff, that's fine). This is not a place for HughesNet support, so if you need help, please post in the appropriate board.
So not only am I disappointed in the service but when I come to the place to talk about it, I find people telling others this is a tech support page. You can see my further disappointment and confusion...
There's nothing confusing about it. "A place to chat about tech or tech-related topics and just have fun. :) *NOT FOR HUGHESNET SUPPORT*" is rather self explanatory. And people are not telling each other that this is a tech support section. Rather, people are telling those who mistakenly seek HughesNet help in this section that it is NOT for support, just like the section description says.
As for the rest, two things...
1. If you're having technical issues, please ask for help in the Tech Support section. Because of system load, congestion, the current pandemic related priority policy in place and the high latency inherent to geostationary satellite internet, streaming can be touch and go.
2. It pays to research the service you are signing up for before doing so, especially when you're going to be paying upwards of $1000 or more per year for that service. That you weren't aware of the abilities, limitations and particulars of this service before signing up for it, including the fact that there is an Early Termination Fee during the first 24 months of service, is on you. All of this information, including the Subscriber Agreement, is freely available for all to read.
