Forum Discussion
muppetlover78
5 years agoFreshman
Absolutly Disapointed
First let me point out that when finding General Discussion it says " Not for technical Support" and Second under Board Rules it says; Welcome to our little off-topic area where you can chat with othe...
muppetlover78
5 years agoFreshman
Lmao.... Nothing new here right... Just another unsatisfied customer...😂
maratsade
5 years agoDistinguished Professor IV
Yep, one who doesn't want to do anything to improve the unsatisfied situation. 😂
muppetlover78 wrote:
Lmao.... Nothing new here right... Just another unsatisfied customer...😂
- muppetlover785 years agoFreshmanYour absolutely correct. It should not be this difficult to ask for good reliable service. Having me swap wires around for 40 mins and yelling me to run my 4K TV at 720p solves nothing. If I was getting 25 MGPS like they ckaim, Id be able to watch 4K Roku TV on my 4K TV. But I can't and they lie. And no amount of customer service is going to fix the fact that every time a cloud blocks the satalite I get bad or no signal. You tell me how they claim I'm getting 26MBPS on my router but loose 24 MBPS just inches away through my Roku Ultra and into my 4k TV? I even switched my TV to get netflix through the 2g or 5g WiFi and cut out the Roku completely and it still buffers all the time. Have you read any of my posts? Obviously I have called customer service. I don't have the time to spend the next 10 years Find tuning Hughsnets garbage internet and phone service. My hope is someone reads this... All of this.... And runs the other way.
- GabeU5 years agoDistinguished Professor IV
muppetlover78 wrote:
Your absolutely correct. It should not be this difficult to ask for good reliable service. Having me swap wires around for 40 mins and yelling me to run my 4K TV at 720p solves nothing. If I was getting 25 MGPS like they ckaim, Id be able to watch 4K Roku TV on my 4K TV. But I can't and they lie. And no amount of customer service is going to fix the fact that every time a cloud blocks the satalite I get bad or no signal. You tell me how they claim I'm getting 26MBPS on my router but loose 24 MBPS just inches away through my Roku Ultra and into my 4k TV? I even switched my TV to get netflix through the 2g or 5g WiFi and cut out the Roku completely and it still buffers all the time. Have you read any of my posts? Obviously I have called customer service. I don't have the time to spend the next 10 years Find tuning Hughsnets garbage internet and phone service. My hope is someone reads this... All of this.... And runs the other way.Then cancel your service and be done with it. There's no sense in paying however much per month for something you hate and doesn't work for your needs. Nor does it make sense for you to come to a SUPPORT COMMUNITY to just complain. There's social media for that. Leave the SUPPORT COMMUNITY to those who are actually looking for support.
- muppetlover785 years agoFreshmanI'm perfectly happy with discussing this topic thank you. I'm enjoying the conversation and I absolutely love being talked down to by two guys running a Hughsnet message board called General Discussion but don't talk about Hughsnet... Instead talk about HDMI cables... Lmao... You people are so into the nerd speak just like customer service. OK OK OK let's discuss phone cords... Why would someone have me unplug my phone cord from my phones base and plug that end into my modem and take the end that was in the modem and plug into the phone base? What problem does this solve?
OK I got another one. Why does my Roku Ultra say I'm only streaming movies at 2MBPS when my internet provided says I'm getting 26Mbps?
Here is another. Why isn't that my Samsung running on 5g wifi only downloads at 0.5 MGBS when the national average is 99.5 Mbps and my host Avg is 22.3Mbps?
Why do storm clouds block signals from a satalite to a satalite dish?
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