Forum Discussion
confused
I just learned today that I cannot purchase a modem from anywhere, that I have to use the Huges modem, and to top it off, my lease is up and I still cannot purchase a modem even if I continue to use Hugesnet. I am bound to pay the 15.00 a month charge no matter what. What is up with that? I never heard of such nonsense. I
You do have to use the HughesNet modem to use the HughesNet service. I believe you can purchase the HN equipment (thus eliminating the monthly fee), but to make sure, you may want to call the customer service number.
If your contract is up and you're displeased with the modem issue, you do have the option of canceling the subscription.
I'm not sure if you can convert a lease into a purchase, for which you would still have to purchase the equipment (it's not rent to own), or whether you'd have to terminate your current service, then enter into a new agreement, but with a purchase instead of a lease.
Judging by $300 non returned equipment fee that is assessed if the equipment is not returned within a set amount of time after service termination (30 days?), it would likely still be at least that amount to purchase the equipment on the current account, if that's even an option.
It would be better to ask what your options are in the "My Account and Billing" section.
But yes, like maratsade confirmed, using HughesNet equipment is a requirement, as it alluded to in the agreement.
GabeU wrote:I'm not sure if you can convert a lease into a purchase, for which you would still have to purchase the equipment (it's not rent to own), or whether you'd have to terminate your current service, then enter into a new agreement, but with a purchase instead of a lease.
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Just curious as to how long the equipment needs to be leased before I actually own it. I would think that after 2 years I've already bought the modem.
I don't think the lease ends, but maybe a moderator can chime in and clarify.
