Forum Discussion
Failing To Provide Service
We have had HughesNet since May. Since then we have had to call every 10 days or so to "fix our internet" because it was never working properly. Many times we were promised that the issue was resolve...
Mara, there are a boat load of Deans out here that are very frustrated! Save your snark for your magic game buddies.
205 wrote:
Mara, there are a boat load of Deans out here that are very frustrated! Save your snark for your magic game buddies.
Right, and this is NOT the appropriate forum to voice them. Take a hike.
- Mark your trolling people. If at any point you had been polite it would likely have dropped. Why do you defend a company making so much money with so many disastisfied customers? We all know the truth is they simply have too many customers and when peak times hit the service becomes non viable for usage for much of anything beyond checking email or maybe glancing at some web sites.
Methinks you don't understand what trolling is. Much like your grammar and use of inane phrases like "collusion of facts".
I defend nothing other than the peaceful recourse from you people that feel that you need to constantly whine in here, when this forum was specifically meant as a respite from it.
Now, given that knowledge, you're the one that's trolling.
Take your whiny argument elsewhere. It's not wanted in this forum.
Fine, you're dissatisfied, here's your medal.
GO WHINE SOMEWHERE ELSE.
- Your disclaimer says your not a Hughesnet customer and yet you egg and egg on? What vested interest do you have on defending a company prominently featured in forbes if your not a customer? Disastisfied people need to air their grievances but someone who supposedly has nothing to gain constantly commenting against these disastisfied customers gains what? A big pool to troll since unhappy people are the easiest to do it to
deanwferguson wrote:
Why do you defend a company making so much money with so many disastisfied customers?HughesNet has well over 1,000,000 customers. Disregarding complaints that are not the fault of HughesNet, and multiple complaints from the same person, the comparison of legitimate complaints to customers is well under 1%.
No service provider is complaint free, and just about all look bad when you only look at sheer numbers of complaints, and especially when you compare to complaints to compliments, which are tipped the way they are due to human nature.
Far too many people expect HughesNet, and satellite internet in general, to be something it isn't. It isn't, and has never claimed to be, for cord cutting.
