deanwferguson wrote:
Why do you defend a company making so much money with so many disastisfied customers?
HughesNet has well over 1,000,000 customers. Disregarding complaints that are not the fault of HughesNet, and multiple complaints from the same person, the comparison of legitimate complaints to customers is well under 1%.
No service provider is complaint free, and just about all look bad when you only look at sheer numbers of complaints, and especially when you compare to complaints to compliments, which are tipped the way they are due to human nature.
Far too many people expect HughesNet, and satellite internet in general, to be something it isn't. It isn't, and has never claimed to be, for cord cutting.