Forum Discussion
Hughes net
First and foremost, there is absolutely no reason for you to disrespect everyone in this community with your foul language. As well, you may want to read through the "Community Terms of Service" and "Community Guidelines", which YOU agreed to by posting here, and refrain from using foul language in the future. You can find both topics in the "About the Community" section. You may want to peruse the "Welcome/Getting Started" topic in that section, as well.
Regarding your service, it is unlimited, but you receive a finite amount of high speed data every month. As well, it is not HughesNet's fault if your devices are using your data. Devices can use a lot of data on their own, especially if they are not set up to use as little as possible.
If you feel that you were misled during your sales call, you can request that the call be reviewed. If it's determined that proper expectations were not set during that call, you may have recourse. You can request the sales call review by creating a new topic in the "myAccount & Billing" section and requesting it.
If you would like help with your data usage issue, please start a new topic in the "Tech Support" section and ask for it. In the meantime, the following two threads may help you...
I wonder what foul language you see...
First and foremost, No one reads Terms of Service's anywhere. As well, don't tell anyone they have 10GB or 50GB and say it's then unlimited. There is no difference between speeds when I have my 10GBs and when I don't. Youtube doesn't play HD 720 or 1020 videos without having to load/buffer for a long time wether my data just renewed or I have none and if I played all or any of my videos in HD I would use up even 50GBs in 3 weeks alone.
Regarding HughesNet Customer Service, it is terrible. No one wants to wait for hours or days for one of them to tell them they need to upgrade. They never know what you're talking about and are a big waste of time. If they can't increase download speeds or give us more Gigs/m then they are no help to anyone.
The issue is a money grabbing company and until they change it will always be terrible and unfortunatel for those who can not get anything else. Don't tell me 150/m for 50GB data and the same download/upload speeds as $50/m plan isn't laughable.
