Hughes net
My 10g renewed today, it’s at 5g now on the first day. Run, run people from this money grab ripoff. When I agreed to install, They never told me it wasn’t unlimited data. They said the speed was slow...
Forum Discussion
I wonder what foul language you see...
First and foremost, No one reads Terms of Service's anywhere. As well, don't tell anyone they have 10GB or 50GB and say it's then unlimited. There is no difference between speeds when I have my 10GBs and when I don't. Youtube doesn't play HD 720 or 1020 videos without having to load/buffer for a long time wether my data just renewed or I have none and if I played all or any of my videos in HD I would use up even 50GBs in 3 weeks alone.
Regarding HughesNet Customer Service, it is terrible. No one wants to wait for hours or days for one of them to tell them they need to upgrade. They never know what you're talking about and are a big waste of time. If they can't increase download speeds or give us more Gigs/m then they are no help to anyone.
The issue is a money grabbing company and until they change it will always be terrible and unfortunatel for those who can not get anything else. Don't tell me 150/m for 50GB data and the same download/upload speeds as $50/m plan isn't laughable.
If you'd like help with your data usage issues, please start a new topic in Tech Support.
If you'd like help with your speed issues, please start a new topic in Tech Support, and provide the test results URL after you've run some speed tests outlined in the following instructions...
https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607
Regarding your opinion of HughesNet's data and speed, you're certainly entitled to it, but you fail to realize that HughesNet's system has considerably less bandwidth available than the fiber you mentioned, so though you may want unlimited high speed data, it's simply not possible to provide it. Too many people using the system at the same time taxes it, and if people had unlimited data, most of them would be doing the number one thing people do with unlimited data... streaming. Too many people doing so at the same time would slow the system considerably for anyone using it. High speed data allotments cause people to prioritize that data, and what they use it for, which ensures that the system is not overtaxed (most of the time), in the same way that a bridge built to handle 10,000 cars per hour can't handle 100,000 cars per hour. It would turn into a traffic jam. Metering the traffic keeps is flowing, in the same way that metering high speed data usage keeps the system usable.
Lastly, regarding your claim of HughesNet's ability to use less data for streaming a lie, you may want to learn about the Video Data Saver and streaming sources' ability to adjust definition.
