When you spend your time here trying to help other people, or to steer them in the direction of help when you can't, and to continually have people jump in trying to sabotage not only your help, but basically any help they could get, it gets old REALLY fast.
These people seem to think being angry about their service absolves them of the respect people deserve. The worst part is that nothing is done about it.
I've about had it.
GabeU - You should know that the Hughes Community moderators, corp. engineers, installers, technicians and field staff have tremendous respect for your technical experience and ability to logically explain satellite internet technology to the average user. I’m looking forward to speaking with you and will reach out this week.
GabeU, I hear you. You work very hard, out of the goodness of your heart, and people use you as a whipping boy. Some users don't seem to understand that this is a peer-to-peer community and that the mods only participate sporadically. Users are also angry and frustrated and they seem to be unable to state their case unemotionally -- many times they seem to just want to vent and are not seeking solutions. There is a lot of ignorance, anger, and hostility.
It's sad that they're missing great opportunities for help from people like you, Mark, BirdDog, GWalk, etc. I've noticed that all of you are posting less and less, so I wonder if there's burnout all around.
I honestly don't know what to say, really. I personally think the community would be very impoverished if you and the others stopped posting, but I can't blame you for being tired of the ingratitude. Perhaps you need to just ignore those who only want to rage. Don't engage them. Just walk away.
I truly hope we won't lose you. You contribute so much that it'd be a shame if you left.
Honestly, I see a couple of cateogries:
1. People who just want to type something, anywhere. They claim they've read though the solutions, but haven't, otherwise they'd see we give basically the same advice over and over. That gets a little cumbersome. Why I started showing people where the search bar was.
2. People who don't really want help, they just want to vent and because they're angry. I actually get this, because I remember a time when I was under a lot of pressure and wasn't too pleasant either. Eventually came around tho. Retirement helped me not take too much too serious. lol
I'll pass up most of these unless I see someone being totally obnoxious or abusing someone else. I've also learned to pass up on speed complaints - those are just are just a moon door to **bleep**.
Edit: gotta love the bleeps.
Mark, once you wrote something I thought was very insightful -- it was something addressed to a raving eejit, and you admonished them that they didn't know how to negotiate from a position of weakness. That really hit the nail on the head. Yes, they are angry, but they are also full of entitlement, and seem completely incapapable of taking responsibility for anything and of negotiating in a civilized way. (And apparently were raised by monkeys, judging by the way they keep flinging their bleep about).
No good deed goes unpunished. Sad but true. Just ignore the jerks, I and many others appreciate your help.
Keep your chin up. You do help a lot of people on here..
