Forum Discussion
No other internet available
Back when we moved to the country in 2012 Hughesnet or another similar satellite company that they only difference was the amount of bandwidth and pricing, not quality was all one could get.
Now, today YES You DO have a choice! I got Elon’s Starlink. WOW! You have to do the install yourself, but it is easy. The "dish" is rectangular, something around a foot by 2 feet, and sits on a Quadped stand. I bolted the stand (holes at the base just for that) to my patio roof. And there is a Very Good FB Support Group. I am retired from the Airlines. NO i do NOT work or have ANY connection to Starlink. Just a Happy customer. I have not had an outage even when we had a bad set of storms come though.
I have canceled HN, called my bank to blocked them from pulling any money out of my account. And now HN wants me, a 65 year old woman to climb up on the very steep roof where HN placed the satellite dish and remove some part???? No, Just NO! Or they said they could come out for 100 service charge? Again NO! 100 for a Service Call?
I’m in Texas, Come and Get It!
- maratsade3 years agoDistinguished Professor IV
You do have to return equipment, and you have to either remove it yourself or hire someone to do it for you. The information is in the contract that you agreed to by getting an account with HughesNet, and it's freely available on their site. Refusing to comply with the return of the equipment that's the company's property and blocking them from charging you what you owe will land you in collections, and that's not a fun place to be.
- shawnadee3 years agoNew Member
Star link still has waiting list . I know exactly what your talking about though bc I disconnected my current service for HN and the service is limited but HN is way cheaper than what I was paying and it's better already than what I was getting . Previous company wanted to charge 243 bucks month for unlimited , I got the next tier down , 148 a month and I couldn't download or do anything , including go to online college. The problem was with the sat dish, when the previous company installed it the tree that was blocking my signal was probably way shorter, lol, well I the tech that installed my current dish showed me and was able to shoot around it but the next day I cut that tree down and I am getting great service. So I can watch Netflix now , also do anything but download which I save for after 2 am but I'm 3rd shifter so I'm usually up that time anyways . Why do u put it on your roof , the sat dish? That may have been the issue right there of u weren't happy . My next step would be to get a better modem and then a repeater in rooms where you don't get a strong signal bc you got to have a signal to work with . Most extenders I've tried don't work at all
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