Forum Discussion
No other internet available
Because I live in the country, I do not have a choice of internet providers. The cable companies only want to serve densely populated areas, because they make higher profits there. So, here I am stu...
Back when we moved to the country in 2012 Hughesnet or another similar satellite company that they only difference was the amount of bandwidth and pricing, not quality was all one could get.
Now, today YES You DO have a choice! I got Elon’s Starlink. WOW! You have to do the install yourself, but it is easy. The "dish" is rectangular, something around a foot by 2 feet, and sits on a Quadped stand. I bolted the stand (holes at the base just for that) to my patio roof. And there is a Very Good FB Support Group. I am retired from the Airlines. NO i do NOT work or have ANY connection to Starlink. Just a Happy customer. I have not had an outage even when we had a bad set of storms come though.
I have canceled HN, called my bank to blocked them from pulling any money out of my account. And now HN wants me, a 65 year old woman to climb up on the very steep roof where HN placed the satellite dish and remove some part???? No, Just NO! Or they said they could come out for 100 service charge? Again NO! 100 for a Service Call?
I’m in Texas, Come and Get It!
You do have to return equipment, and you have to either remove it yourself or hire someone to do it for you. The information is in the contract that you agreed to by getting an account with HughesNet, and it's freely available on their site. Refusing to comply with the return of the equipment that's the company's property and blocking them from charging you what you owe will land you in collections, and that's not a fun place to be.
