poor lamb
I ran into a acquaintance of mine at a local tavern the other day. He was very excited to tell me that he just had satellite internet installed, and was going to get Netflix, and would also be abl...
Forum Discussion
I talked to the poor lamb yesterday. He cancelled his debit card, and then called Viasat and told them to come and get their equipment.
Wow -- that was quick! I don't want to ruffle any feathers by asking, but what did he dislike so much in such a short period of time?
I have had a good experience with both HughesNet and Viasat/Excede, excepting the one time my brother streamed some dumb video over and over and went over the 15GB cap on the classic plan and squawked to me about it being slower than dial-up and I said I can see by the Windows Task Manager that it is downloading at like 2-3 times dial-up speed yet. That really set him off....
MrBuster wrote:Wow -- that was quick! I don't want to ruffle any feathers by asking, but what did he dislike so much in such a short period of time?
Well, he was talked into getting Viasat in the first place by what was IMO deceptive marketing. I.E. telling him that he was going to be able to get rid of his satellite TV bill with a 10 gig data plan. This guy has zero interest in the internet other wise.
gaines_wright wrote:Well, he was talked into getting Viasat in the first place by what was IMO deceptive marketing. I.E. telling him that he was going to be able to get rid of his satellite TV bill with a 10 gig data plan. This guy has zero interest in the internet other wise.
10 gig data plan!
I am behind the times!
I thought their minimum plan was one of those “unlimited” plans with 35 or 40GB priority data now and that those caught up would not notice until after a couple of weeks when they had chewed through all the data and experienced deprioritization so I was surprised it took less than a week -- I guess the antenna trouble has reduced the offerings.
The low data plans can be painful without the old free zone in the morning hours. Of course, their plans vary a lot by area so maybe that is a busy beam for them with nothing on the new "bird" to offer. Although none of the plans are suitable for extensive high definition streaming....
gaines_wright wrote:I talked to the poor lamb yesterday. He cancelled his debit card, and then called Viasat and told them to come and get their equipment.
Though your friend may ultimately get away with the credit card thing and cancellation, you may want to advise him to send back the required equipment when he gets the return kit, as one thing they aren't going to do is "come and get their equipment", and he'll be in collections for it before he knows it.
People need to pick their battles, and the equipment one he'll lose. Though they may back down on the contract, they won't on the cost of the equipment. Doing things under the table won't save him from that.
Cancellng cards or any refusal to pay will also put them into 'collections' and usually results in a bad mark in one's credit rating.
MarkJFine wrote:Cancellng cards or any refusal to pay will also put them into 'collections' and usually results in a bad mark in one's credit rating.
Evidently this person works "under the table" and doesn't care about their credit rating. It's possible that they'll forego the contract, but the cost of the equipment is another thing. Whether he'll rest on "come get your equipment" or return it as alluded to in the original description of such only he can decide.
With that said, when someone refuses to pay at the beginning the chances of them allowing that contract to end is less. Those who have been allowed to break their contracts tend to be those who don't slam the door right off the bat.
People never realize how much they hurt themselves by their actions until it's too late. Restraint often saves the day.
