gaines_wright
6 years agoTutor
poor lamb
I ran into a acquaintance of mine at a local tavern the other day. He was very excited to tell me that he just had satellite internet installed, and was going to get Netflix, and would also be abl...
I talked to the poor lamb yesterday. He cancelled his debit card, and then called Viasat and told them to come and get their equipment.
Wow -- that was quick! I don't want to ruffle any feathers by asking, but what did he dislike so much in such a short period of time?
I have had a good experience with both HughesNet and Viasat/Excede, excepting the one time my brother streamed some dumb video over and over and went over the 15GB cap on the classic plan and squawked to me about it being slower than dial-up and I said I can see by the Windows Task Manager that it is downloading at like 2-3 times dial-up speed yet. That really set him off....
MrBuster wrote:Wow -- that was quick! I don't want to ruffle any feathers by asking, but what did he dislike so much in such a short period of time?
Well, he was talked into getting Viasat in the first place by what was IMO deceptive marketing. I.E. telling him that he was going to be able to get rid of his satellite TV bill with a 10 gig data plan. This guy has zero interest in the internet other wise.
gaines_wright wrote:Well, he was talked into getting Viasat in the first place by what was IMO deceptive marketing. I.E. telling him that he was going to be able to get rid of his satellite TV bill with a 10 gig data plan. This guy has zero interest in the internet other wise.
10 gig data plan!
I am behind the times!
I thought their minimum plan was one of those “unlimited” plans with 35 or 40GB priority data now and that those caught up would not notice until after a couple of weeks when they had chewed through all the data and experienced deprioritization so I was surprised it took less than a week -- I guess the antenna trouble has reduced the offerings.
The low data plans can be painful without the old free zone in the morning hours. Of course, their plans vary a lot by area so maybe that is a busy beam for them with nothing on the new "bird" to offer. Although none of the plans are suitable for extensive high definition streaming....
I believe that the Liberty Plans are still available in some areas. And, in reality, from what I've been reading on their boards, the Liberty Plans are still better than the Unlimited Plans for those on the big beam, and even more so with the people who got the Unlimited Plans with the higher data threshold before Optimization kicks in. That antenna issue really hurt them, and offering Unlimited Plans when they were fully aware of it was just plain stupid. Those lucky enough to be on one of the high density spot beams do well, but most can't get that.
I really do feel sorry for those with said plans. Speeds dumping into the double digit Kbps range in the evenings, and sometimes not much better during the day? No thank you. You can barely even open a basic web page with those speeds these days. :(