Forum Discussion

Reggie's avatar
Reggie
Teaching Assistant
6 years ago

Printer

This is a nonhughes question.

I noticed about 6 mos. ago that my printer doesnot print from the internet correctly. When I try to print, it print two lines of print.

I found a workaround. If I copy & paste to MS word it print clearly.This only happens in the body of what is being printed.

I have tried aligning the printer cartridges. No help.

Has anyone had this problem?

Does anyone have a fix for this?

 

Thank you

general discussion is not a support area
  • Reggie's avatar
    Reggie
    Teaching Assistant
    6 years ago

    No help here. Might better just delete the **bleep** post.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      6 years ago

      I'm sorry, Reggie. I saw your post but I didn't know the answer. Maybe MarkJFine  or GabeU will know the answer.  The mods may have missed your post; you could try PMing them. 

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        6 years ago

        Reggie 

         

        Though I did see your question shortly after you posted it, I'm not familiar with this issue, nor what would fix it, though one thing you could try is reinstalling the driver, even if it's a driver that's automatically installed by Windows 10 (if W10 is what you have).  

         

        If that doesn't help, I would repost this question in the "Third Party Products" section.  Doing so may help to get more replies, including from reps who many know the answer.