Sales Rep Misinformation

The sales rep should have been more forthcoming about streaming.  People can stream with HughesNet, but it's not made for cord cutting, or doing a lot of streaming.  However, with that said, and with regard to fraud, I have to agree with what was already said.  Without specific definition, nor when or how the items would be streamed (as in downloading and watching later, or live), the amount in the plan may have been enough.  The variables are too great to say with any certainty.  

But, your best bet, as mentioned, is reposting this in the MyAccount & Billing section and requesting a review of your sales call.  If it's determined that you were misled by the sales rep, you may have recourse in the form of being able to cancel the service without being subject to an Early Termination Fee.  I say may, as I'm not a HughesNet employee and cannot speak for what they will determine, nor do.  

Regarding streaming with Netflix.  The following amounts are approximate...

LD = 300MB per hour

SD = 700MB per hour

HD = 3GB per hour  

So, even in the lowest definition, you're still looking at around 45GB per month (30 days), and that's ONLY the streaming part.  In standard def it's 105GB, and high def it's 450GB.  Again, though, without knowing the definition, nor when or how you would stream, what's adequate is a difficult thing to determine.  

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heatherd wrote:

any moron would know that 20 gb, 30 gb or even 50 gb  is not enough for 5 hours streaming per day

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If that's the case, why did you sign up?  

Edit:

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heatherd wrote:

I called about slow speed on june 14th only to be told that as a new customer hughes net had given me unlimited use until it got too high and they throttled down on june 7th.

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The relaxed bandwidth period is in effect for the first 20 days of service.  After that first 20 days the data starts being counted like normal.