Forum Discussion
Some people are never happy
From the support site of a cable provider, written by a customer who is very unhappy with Internet speeds: "[Company Name] are frauds and cheats! They promise speeds of 200 Mbps, and I'm getting...
Wow, kinda speechless on that one. Seriously doubt the "promised speeds" part.
I checked the company's website, and as expected, the speeds for the different packages are given as "up to." There are many complaints on their support site about "bad" speeds -- most of which with screen shots of their speed tests showing at least 50 Mbps. And definitely, it's not a promise, but users take it to be one, and the flaming ire when the speed dips a bit is both hilarious and sad.
Speaking as someone who has been on both sides of the Government Contracting proposal process (both as an evaluator and producer) ... I would say you'd be surprised at what people read as literal, then believe must be true when it comes to conditional marketing (as well as politics). Somehow I think you already know not to be surprised. Most people have a selective filter to hear what they think benefits them the best.
Oh, I do. My work has a lot to do with contracts, so I see that all the time. It's a bit surreal sometimes, isn't it? What cracked me up was the fact that they're whining over getting 120 Mbps. Last night I was getting 731 kbps. A lot of those people, outraged at how their ISP is "deceving" them and "lying" to them, post their speed tests, and from what I've seen, they get at least 50 Mbps at all times. I guess it's all perspective. LOL
I can't post on those forums because I'm not a customer, but I mentally reply to the posts.
