Forum Discussion
Activation fee for Gen4 to Gen5 upgrade on J1? Does the upgrade require a tech visit?
When upgrading from Gen4 to Gen5 on the J1, which is basically a modem changeout (at home, anyway), is there an activation fee, or does the new plan just take over with the new plan and old plan fees...
I can't really answer the activation fees... I know the lease fee is higher since it's a wifi enabled modem ($5 more per month). Home owners can easily install the HT2000W and get it registered if they currently have Jupiter One service with an HT1100/1000 and wish to stay on Jupiter One. It's no more difficult than when the upgrade from the HT1000 to HT1100 occured.
