I understand your frustration 100%! We are a family of 5 as well. We just signed up at the end of August since HN is the ONLY option where we live in WV. My frustration is that they offered the 75GB as their highest tier, yet halfway through my first cycle a 100GB tier was magically available. Even after upgrading our plan to the 100GB and doing the following, we still went over our 100GB limit & the bonus zone amount within a week:
1. Turned on video saver feature in our account
2. Downgraded all of our streaming services to the lowest SD tier instead of the HD tier
3. All consoles/PCs/Devices are set to manually update (which we end up updating during the bonus zone)
4. No online gaming
5. Do all downloads of songs,movies,podcasts,mobile games while in town to utilize 5g/4g/LTE
6. Stream on main TV only and disconnect all devices from wifi when streaming
Unfortunately the prior replies are correct that satellite internet is not something that can be easily improved like broadband or fiber internet. Yes, Starlink is projecting to be here in WV in 2023 & my family members and friends who use it in their super rural areas they live in say it is actually great. It is a broadband service.
What would be more beneficial for large households like ourselves is to increase the data amount from 100GB to 500GB before throttling the speed & move the bonus zone start time from 2am to 12am. Most people are up at 12am compared to 2am & will allow them to start any updates to devices without having to mess with their sleep schedules. Also, adjusting pricing on their plans. I am currently paying the same amount for 100GB that I paid for 1.2TB with download speeds up to 1GB in AZ (lol granted it was fiber and AZ is a lot more populated than WV).
I just wanted you to know that you are not alone in this struggle! 🙂
" It is a broadband service. "
So is HughesNet. They fit the federal definition of broadband.
If there is a new satellite next year, there may offer a 100 GB package. 500GB? No. You can dream about it and ask about it, but they will only do what the technology allows and what will benefit the largest amount of people.
MadamePineapple wrote:What would be more beneficial for large households like ourselves is to increase the data amount from 100GB to 500GB before throttling the speed & move the bonus zone start time from 2am to 12am. 🙂
That's will likely not happen anytime soon, and I suspect not even after the new sat goes up and comes online. The system has a finite throughput. Offering plans that have much higher data limits are going to result in a lot more people engaging in bandwidth heavy activities, and more often, which strains the system to a point that it slows for everyone using it. Keeping the system usable is the point of the data limits, which necessitates prioritization of online activities, especially the bandwidth heavy ones like streaming.
MadamePineapple wrote:I am currently paying the same amount for 100GB that I paid for 1.2TB with download speeds up to 1GB in AZ (lol granted it was fiber and AZ is a lot more populated than WV).
Geosat internet is the most expensive internet per user to both provide and maintain.
