Forum Discussion

shadowwalker.20's avatar
shadowwalker.20
Sophomore
8 years ago

gen 5 upgrade

I was wondering if I move to gen 5 from gen 4. Do i need an installer come out. Or can I just hook up new modem? Also I see that gen 5 has plans that show for new customers that are cheaper for 12 mo...
  • shadowwalker.20's avatar
    shadowwalker.20
    8 years ago

    Mods can disregard. I called and they will be installing on the 29th. Had the offer of free activation and install. Or $20 off per month for 12 months

shadowwalker.20's avatar
shadowwalker.20
Sophomore

I have the ht1100 modem. I  see that they have a plan that is 20 mbs which is double the amount i have now. It shows it is cheaper for the first 12 months. and then it goes up to about what i pay now. I would like to have faster internet also.

wildcats198308's avatar
wildcats198308
Tutor
8 years ago

Are you currently leasing your equipment?  I seen the lease fee for Gen 5 equipment it going up to $14.99.  The modem includes a Wi-Fi router I assume that's why they are changing an additional $5.  

 

I currently own my equipment, but I imagine to upgrade I would have to pay the equipment charge again, or go with the LEASE option?