Forum Discussion
gen 5 upgrade
I was wondering if I move to gen 5 from gen 4. Do i need an installer come out. Or can I just hook up new modem? Also I see that gen 5 has plans that show for new customers that are cheaper for 12 mo...
Mods can disregard. I called and they will be installing on the 29th. Had the offer of free activation and install. Or $20 off per month for 12 months
For current customers go to upgrade.hughesnet.com for the current upgrade deals...
As of now the Gen5 upgrades are not listed, it says Gen5 upgrade plans coming soon...
Hopefully they give us current customers a deal to upgrade! I myself am still on an old plan and system from 2008! I'd like to see higher Free Zone limits (I currently have Unlimited - why I never upgraded to Gen4).
I just pulled up Gen 5 offers, and the offer they have for me to up grade, The Online offer that runs out 6/30/2017
Looks like you can rent for $14.99 a month Or Buy for $349.00
$49.00 a month for 20 Gigs
$69.00............... 30 Gigs
And you still get the 50 GB/month of FREE data to use during off-peak hours (2am - 8am).
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All HughesNet Gen5 Plans Include:
Faster Speeds
25 Mbps download and 3 Mbps upload speeds.â€
Built-In Wi-Fi
Connect your home like never before.
No Hard Data Limits†â€
Even if you exceed your plan data, we won't cut you off or charge you more. You can stay connected at reduced speeds until the next billing cycle.
Video Data Saver§
Watch more videos using less data. HughesNet Gen5 automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data.
Bonus Zone
50 GB/month of FREE data to use during off-peak hours (2am - 8am).
24-month Commitment
All service plans require a 24-month commitment.
In my opinion this is a way better plan than Verizon Wireless. If your running thru 30 Gigs of Data Streaming your watching U-Tube Videos 7 days a week..
https://www.hughesnet.com/get-started#14716
Have you called in to see if they would allow you to upgrade? upgrade.hughesnet.com just says coming soon. I called and they wouldnt allow me to upgrade. They said they are upgrading customers from Gen 3 to Gen 5 then they will allow Gen 4 customers to upgrade to Gen 5.
I installed my system less than a month ago based on the 3rd party sales companies recommendation to upgrade to Gen 5 on March 16th. Now I am being told I can't. That is if the customer service agent this morning was telling me the truth.
JH wrote:Have you called in to see if they would allow you to upgrade? upgrade.hughesnet.com just says coming soon. I called and they wouldnt allow me to upgrade. They said they are upgrading customers from Gen 3 to Gen 5 then they will allow Gen 4 customers to upgrade to Gen 5.
I installed my system less than a month ago based on the 3rd party sales companies recommendation to upgrade to Gen 5 on March 16th. Now I am being told I can't. That is if the customer service agent this morning was telling me the truth.
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I just tried to purchase one of Gen5 up Grade plans, and it looks like the earliest for the new install will be around April 2nd are 3rd... in my area... Their should be no reason for you not being able to up grade your plan with newer equipment like the Gen5.
I will try again later...
I never called. I did put my address in and it say gen 5 is in my area. I find that if you come here, you get a better answer from one of the mods. I was just wondering, it says you must be a new customer to get the savings. Well if you want to get all tech. You are a new customer when you upgrade to gen 5. Because you start a new contract for 2 years.
", it says you must be a new customer to get the savings. Well if you want to get all tech. You are a new customer when you upgrade to gen 5. Because you start a new contract for 2 years."
The contract would be new, but the customer would not be.
