Forum Discussion
Gen5 Upgrade..
GabeU Your Gen5 was on the 20 day reset correct? After the 20 days did your month restart or did you have the remainder of the month to use your plan data? My account shows Allowance Resets in 29 days.
On the HN9000 system there was a Troubleshooting option in the System Control Center. I dont see a Troubleshooting for Gen5. Is there anyway to test if there is a problem and then reset the connection. I also do not see anywhere to Restart the modem. Is the only way to restart by unplugging the power?
No. I didn't have the resets. Those coming from Gen4 (not sure about the faux Gen4) don't get the daily resets when upgrading to Gen5.
If I remember correctly, when I upgraded from my legacy plan to Gen4 and got the 20 days of daily resets, my account showed the proper allowance reset date, but I was still getting the daily resets. Once I was through with the initial 20 days of daily resets the data I had was for the remainder of the cycle (ten days), and then reset like a normal month after those ten days.
If yours is resetting more often than daily, it may continue to do so, but it will most likely only be for the first twenty days. That's pretty cool. Heck, that truly is like being unlimited for those 20 days. Even luckier bugger!!!! :)
Edit: The 12MB file size is for download speed testing with Gen4, but being that Gen5's speed can be twice what Gen4's are, the recommended download file size is 25MB.
Edit: Being that the speed was very good when directly connected, hopefully you can fiddle around and figure out how to get the wireless speeds near that, too. Perhaps someone on here may have some additional things to try.
