Forum Discussion

wildcats198308's avatar
wildcats198308
Tutor
9 years ago

Gen5 Upgrade..

I have decided to upgrade to Gen5. I have some questions that I want to be addressed before the install.    I currently have an HN9000 model which uses 2 cables from the dish to modem.  I had my in...
GabeU's avatar
GabeU
Distinguished Professor IV
9 years ago
wildcats198308 wrote:

I see posts in different threads about going to www.systemcontrolcenter.com ....  Nothing loads for me on my Gen5 system.  I get a The connection has timed out message.  I can load 192.168.0.1 with no problem.   Why wont it load going to the web address as well?  Any other Gen5 users have this issue as well?

Are you using a public DNS server, like Google's or someone else's?  Doing so can cause that.  I use Google's and it does that for me, too.  I have to use 192.168.0.1.  

wildcats198308's avatar
wildcats198308
Tutor
9 years ago
GabeU wrote:
Are you using a public DNS server, like Google's or someone else's?  Doing so can cause that.  I use Google's and it does that for me, too.  I have to use 192.168.0.1.  

I use Firefox  mostly.  But I havent tried any other browsers.   I just tried Internet Explorer, Chrome, Opera, and Edge.  None of them will open it using www.systemcontrolcenter.com.   I believe with my Spaceway HN9000 modem I was able to open it that way, but I was always used to typing 192.168.0.1 so always used that.  It sounds like with Gen5 it does not accept www.systemcontrolcenter.com ??