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wildcats198308's avatar
wildcats198308
Tutor
8 years ago

Gen5 Upgrade

I currently have an HN9000 system on the Spaceway Satellite.  My plan is a daily legacy plan, I was wondering what the upgrade options are for those of us still on the old legacy plans?   Do we get t...
Liz's avatar
Liz
Moderator
8 years ago
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Hi wildcats198308,

 

Thanks for posting! C0RR0SIVE is correct, you'll need the Gen 5 equipment if you're upgrading from the HN9000. Offers and options vary depending on whether you decide to lease or purchase your Gen 5 equipment. Our phone reps can explain how those offers can affect plan and upgrade prices, then go ahead with the Gen 5 order if you're ready! Call us at 866.347.3292 for details.

 

bcnowlin's avatar
bcnowlin
Sophomore
8 years ago
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How much will it cost to upgrade from Gen 4 to Gen 5 Just curious?

bcnowlin

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Upgrade","id":"message:74927","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:23978"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:74927"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74927"},"body@stripHtml({\"truncateLength\":200})":" I currently have an HN9000 system on the Spaceway Satellite.  My plan is a daily legacy plan, I was wondering what the upgrade options are for those of us still on the old legacy plans?   Do we get t...","body@stringLength":"896","rawBody":"

I currently have an HN9000 system on the Spaceway Satellite.  My plan is a daily legacy plan, I was wondering what the upgrade options are for those of us still on the old legacy plans?   Do we get the same prices shown on the HughesNet website ($20 off for 12 months for the 20 GB plan).   I currently own my HN9000 equipment, to upgrade to Gen5, will I have to pay to purchase the new equipment?  

 

I have had the same plan since 2008.  I was given a free upgrade a number of years ago (forget how long it's been) due to my initial satellite that I was on was being taken out of service by HughesNet.

 

I'd like to see a replay from Liz or another HughesNet employee with answers to these questions. I would also like to email or personal message someone from HughesNet with other questions I feel should be private. 

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How much will it cost to upgrade from Gen 4 to Gen 5 Just curious?

bcnowlin

","body@stringLength":"88","rawBody":"

How much will it cost to upgrade from Gen 4 to Gen 5 Just curious?

bcnowlin

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Hi wildcats198308,

\n

 

\n

Thanks for posting! C0RR0SIVE is correct, you'll need the Gen 5 equipment if you're upgrading from the HN9000. Offers and options vary depending on whether you decide to lease or purchase your Gen 5 equipment. Our phone reps can explain how those offers can affect plan and upgrade prices, then go ahead with the Gen 5 order if you're ready! Call us at 866.347.3292 for details.

\n

 

","body@stringLength":"444","rawBody":"

Hi wildcats198308,

\n

 

\n

Thanks for posting! C0RR0SIVE is correct, you'll need the Gen 5 equipment if you're upgrading from the HN9000. Offers and options vary depending on whether you decide to lease or purchase your Gen 5 equipment. Our phone reps can explain how those offers can affect plan and upgrade prices, then go ahead with the Gen 5 order if you're ready! Call us at 866.347.3292 for details.

\n

 

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