Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

HughesNet Gen5

Hughes Successfully Launches High-throughput Satellite Setting the stage for the next generation of HughesNet Gen5 satellite Internet service   E...
Gen5 internet service continues to be very slow
TampaGal's avatar
TampaGal
Sophomore

I heard that the Gen5 service starts on or after March 16th - just a couple of days away!

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

I assume installs wont happen till a bit later... It's probable they will start accepting orders for the new system around that time though.

    • Reggie's avatar
      Reggie
      Teaching Assistant
      8 years ago

      First this is not a comlpaint, just feedback.

      I tried to enter my address, I was told address not valid.

       

      Question: Where can I find the price for the new plans?

      • BirdDog's avatar
        BirdDog
        Assistant Professor
        8 years ago

        Reggie, did you try just the zip code?

         

        Never mind, it doesn't like just the zip.

    • BirdDog's avatar
      BirdDog
      Assistant Professor
      8 years ago

       

      C0RR0SIVE wrote:

      Welp, I stand corrected, you can order Gen5 plans NOW! https://www.hughesnet.com/get-started

      25Mbps on all plans, 10, 20, 30, and 50GB

      At this point in time not sure what it has to offer me since I have the Ultra plan now. The increased speed isn't that big of a deal especially since I get 20+ Mbps download quite often now and don't care much about upload.

       

      Has been VERY slow at night but hoping it will get better once folks start moving over to the new bird.

      • El Dorado Netwo's avatar
        El Dorado Netwo
        Advanced Tutor
        8 years ago

        I think the three main Game Changers are:

        1. No Hard Data Caps - Many users who hit their data allowance won't even notice that speeds have dropped to 1 Mbps. I have a lot of AT&T DSL users in our area who are getting less than that, even on a good day. Basically, that equals unlimited data access.
        2. Built-in WiFi - It's been estimated that at least 50% of HN tech and service calls are for issues with routers. Built-in WiFi will allow HN techs to reach into the modem, see what it's doing, and pinpoint which devices are using data.
        3. Smart Video Compression - The Video Data Saver will conserve data for the average user who really doesn't understand video resolution or how to manage its impact on data use. Even if a user has been throttled, 1 Mbps is still enough to stream in standard resolution.