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Anonymous's avatar
Anonymous
9 years ago

HughesNet Gen5

Hughes Successfully Launches High-throughput Satellite Setting the stage for the next generation of HughesNet Gen5 satellite Internet service   E...
Gen5 internet service continues to be very slow
GabeU's avatar
GabeU
Distinguished Professor IV
9 years ago
PineyRose wrote:

I received a notification that I can upgrade to Gen5. We currently have the 9000 system. We did not upgrade to Gen4. If I upgrade, what equipment do I have to buy, or lease, and is there an installation charge? I tried to find out online but it kept saying there was an error with my zip code, 37370.

 

Thanks!

Not sure about the dish, as I'm not familiar with the 9000 system, so I don't know if it's the same as used with Gen5.  It will most definitely require a new modem, though.  As for whether there are installation or activation charges, your best bet would be to call the number listed on the Hughesnet site to find out what they have to offer and what it will cost.   

   

El Dorado Netwo's avatar
El Dorado Netwo
Advanced Tutor
9 years ago

You'll get a new radio and modem, and a repoint to the Gen5 satellite, which is just a couple of degrees west of where your dish is pointed now. The dish and its mount should be OK as is, but the Technician will change out the arm in front to be compatible with the new radio.

 

If you're on SpaceWay now, you're going to love Gen5.

 

Call a local Retailer to place your upgrade order: https://www.hughesnet.com/get-started/how-to-buy/find-dealer :)