Good morning drobinson,
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can help.
When I sign up for HughesNet internet, customer service asked if I want HughesNet Voice, I asked does it support fax they said yes. When the installer came I asked him and he said yes. The line I had ported was for a landline designated fax. When I called to activate and asked the technician how to connect the fax he said \"it does not support fax\". I was told I have 30 days to disconnect. I asked to have this confirmed by email and no one has responded! Please confirm it is a 30 day disconnect without fees. I was given wrong information the first time signing up for it and I do not want to get wrong information again.
P. S. Love the internet!
","kudosSumWeight":0,"postTime":"2018-03-06T10:33:16.775-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Plans","text":"Plans","time":"2017-03-08T21:11:26.527-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:96412_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5092},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"When I sign up for HughesNet internet, customer service asked if I want HughesNet Voice, I asked does it support fax they said yes. When the installer came I asked him and he said yes. The line I had ported was for a landline designated fax. When I called to activate and asked the technician how to connect the fax he said \"it does not support fax\". I was told I have 30 days to disconnect. I asked to have this confirmed by email and no one has responded! Please confirm it is a 30 day disconnect without fees. I was given wrong information the first time signing up for it and I do not want to get wrong information again.
P. S. Love the internet!
"},"Conversation:conversation:96412":{"__typename":"Conversation","id":"conversation:96412","solved":false,"topic":{"__ref":"ForumTopicMessage:message:96412"},"lastPostingActivityTime":"2018-03-13T10:11:21.940-04:00","lastPostTime":"2018-03-13T10:11:21.940-04:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:96412":{"__typename":"ModerationData","id":"moderation_data:96412","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:96412_1":{"__typename":"Revision","id":"revision:96412_1","lastEditTime":"2018-03-06T10:33:16.775-05:00"},"ForumReplyMessage:message:97005":{"__typename":"ForumReplyMessage","id":"message:97005","conversation":{"__ref":"Conversation:conversation:96412"},"author":{"__ref":"User:user:16464"},"revisionNum":1,"uid":97005,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"subject":"Re: HughesNet Voice Web Self-Care Administration","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:97005"},"parent":{"__ref":"ForumTopicMessage:message:96412"},"body":"Good morning drobinson,
\n\n\n\n
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can help.
\n\n\n\n
","body@stringLength":"272","rawBody":"
Good morning drobinson,
\n\n\n\n
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can help.
\n\n\n\n
","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-03-13T10:11:21.940-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:97005_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5017},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742462231836":{"__typename":"CachedAsset","id":"theme:customTheme1-1742462231836","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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