Forum Discussion

sheila_tamar's avatar
sheila_tamar
Freshman
8 years ago

I have 3 Questions:

I have 3 questions:

-Can i trade in my gen3 modem for a gen5 modem?

-Can i change my data cap from 350MB's to 50GB's?

-Is there a way hughesnet can higher my speeds?

2 Replies

Replies have been turned off for this discussion
  • GabeU's avatar
    GabeU
    Distinguished Professor IV

    sheila_tamarwrote:

    I have 3 questions:

    -Can i trade in my gen3 modem for a gen5 modem?

    -Can i change my data cap from 350MB's to 50GB's?

    -Is there a way hughesnet can higher my speeds?


    All three are dependent on whether you can upgrade to Gen5, and due to your location I don't know that it's possible.  The only way to know for sure, though, is calling them.  You should visit the following site and call the number listed on the site to ask. 

     

    https://www.hughesnet.com/

  • Hi Sheila,

     

      I'm glad you found the community, thank you for posting. GabeU is correct. I had someone double check your location since you're in Alaska, but unfortunately your site is nowhere near either of our EchoStar satellites providing Gen 5 service.