sjmontgomery
6 years agoNew Poster
Products
This is the only place it let me to contact corporate offices! You guys suck! You promise one thing and when I sign up for the services I don't get what I am promised. The other thing, I was asked...
In addition to what Mark said, if it's been no more than three or four months since your sales call, as they don't generally save them for longer than that, you can request a review of it. If it's determined that appropriate expectations were not set by the sales person, you may have recourse.
You can do so in the "myAccount and Billing" section. The reps are on M-F from approximately 9AM to 5PM EST, and sometimes during the evenings. They will be the ones to reply to your request, though it can sometimes take them a day or more to do so.
And please keep in mind that, in addition to the few reps on this site, there are many fellow subscribers, and it's a public site. Though I understand your anger and frustration, please refrain from the untoward language and rhetoric, as is asked of you in the Community Terms of Service and the Community Guidelines in the "About the Community" section. This is the HughesNet Support Community, not the HughesNet Rant Community.